How YouTube consultant Jamar Diggs used Dubsado to drive $250K in business from a growing client base
With a background in corporate marketing, Jamar Diggs started his own consulting business in 2014 to help executives and business owners gain a strategic edge while establishing their social media presence.
As his expertise and client base grew, his admin processes needed to catch up. By 2018, working in multiple systems was costing valuable time.
To save bandwidth for the many facets of his business, Jamar needed a single platform to streamline operations
Signing a client took too many different tools.
Jamar was using Google docs to send contracts and a separate platform to send invoices, making it easy to lose track of where leads were in the sales process.
He relied on manual steps to move projects forward
Without automated workflows, Jamar had to guide clients through projects with only manual emails and follow-ups, running the risk of details slipping through the cracks.
Business growth had to take a backseat
Running such time-consuming day-to-day processes left little time for Jamar to keep growing his business while delivering the best service to clients.
Using Dubsado enabled Jamar to professionalize his processes and take his client service to the next level
Dubsado is software for creative service businesses, designed to help you succeed at doing what you love with the business management tools to handle everything else. Within a single platform, Dubsado enables you to streamline your operations, create repeatable processes, and elevate your client experience—so you can keep growing your brand.
"When I first started using Dubsado, the easy-to-use proposal, contract, and invoice process was a game-changer. It was very easy to get a lead to inquire, press a button, and start a workflow to book a sales call, sign a proposal or contract, and book the kickoff call—without having to do it manually. I don't think any other tool has the workflows down like Dubsado does."
How Dubsado helps Jamar reduce stress while scalably growing his business:
A personalized experience for every client
With a dedicated client portal for clients to find all the information they need in one place, plus a high level of personalization for every template, workflow, and communication, Jamar can deliver the highest level of service to his clients—saving time while making them feel special.
Example: Jamar loves the ability to create separate schedulers for individual, so they can book from a calendar that's been cleared just for them.
Automated workflows to keep projects moving
Once a client makes an initial inquiry, Jamar can set in motion a personalized, automated process taking them through the proposal, contract, service delivery, invoice, and payment steps in their project, ensuring aligned expectations and clear next steps.
Example: Jamar appreciates that whenever a client completes a form, it's easy for him to quickly respond, and when he needs to prompt a client to take action he can automate follow-ups and self-assign tasks.
Time saved for business and personal growth
Taking administrative busywork from Jamar's plate has allowed him to deliver more strategic guidance to clients, improve their experience, and win bigger projects from his expanding client base—all while creating more space for his personal life.
Example: Jamar looks forward to making more time for travel, hobbies, and time with friends—even as he diversifies and evolves his business model.
"I have always received feedback from clients that the experience has been amazing, everything felt organized, and the process was immaculate. That's what I love to hear about whatever platform I'm using—I want people to feel like everything is just easy. With Dubsado, that's the message I get across, and the message I hear from my clients."What results has Jamar achieved using Dubsado?
$250K+ in revenue from 150+ clients
Jamar runs a multifaceted business, and by dialing in his admin processes to save time, he's generated more than a quarter of a million dollars from his Dubsado consulting alone.
Closing business from Fortune 500 companies
Professionalizing his operations and increasing his efficiency has enabled Jamar to attract higher-profile and higher-paying clients from Fortune 500 companies, with bigger projects on the horizon.
Consistently positive feedback
Jamar delivers a personalized client experience that prompts rave reviews and referrals without sacrificing time for his business or personal growth.
"Now that I now have systems in place and an amazing client experience, I get to make more time to do things that I want to do outside of work. But I'm also able to do more business development. Having Dubsado has allowed me to also book higher caliber clients, and being able to send them through workflows and automations has been the biggest time-saver ever."
Enjoy running your business—without letting it run you.
Dial in your admin processes, so you can flex your creative process. And focus on what's most rewarding about your job.
Use code jamardiggs for 30% off your first month or year.