Bringing back some of the lowest rates in the industry
Back in July, we launched Dubsado Payments, an additional payment processing solution in Dubsado, with the goal of reducing your processing fees (link to email here). But, to be candid, our collaboration with Chase didn’t hit the mark we aimed for (link to email here). We encountered unexpected delays, a cumbersome verification process, and less transparency than we require to serve you best.
So, we quickly got to work to find a new partner that could deliver an experience more aligned with our values. We're excited to share that the new Dubsado Payments will be powered by Stripe, a platform so many of you already know and trust. In fact, more than half of those using Dubsado are connected to Stripe already!
Here’s what to expect:
At relaunch in January, we’ll begin with the standard rate of 2.95%. But don’t worry – we’re dedicated to driving those rates down to 2.75% as soon as our collective processing volume allows (we are expecting just a couple of months post launch). Also, the new Dubsado Payments is worldwide. Dubsado Payments allows us to serve everyone we're currently serving around the globe (that's over 30+ countries)!
Note: Once launched, Square and PayPal can still be used in Dubsado, however those payment options will not have the low rates and added features that Dubsado Payments with Stripe will have.
Your patience and support mean the world to us. Together, we’re not just promising better rates; we're building a more reliable and transparent payment experience.
Stay tuned for the next steps on this journey with us.
Thank you for all your support and we cannot wait until launch,
The Dubsado Team